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Version: 2.0.12

Administrators

The admin panel has three user roles:

RoleDescription
Super AdminHas unrestricted privileges, created on OpenPanel installation.
AdminHas restricted privileges, can not access all OpenAdmin UI pages and can not edit the SuperAdmin user.
ResellerHas restricted privileges, manages only the users assigned to them. Reseller users are managed from the separate Resellers page and are not listed on the Administrators page.

Manage Admin users​

Manage administrative users with access to the OpenAdmin interface via Accounts > Administrators.

For each admin user, the table shows:

  • Username and Status (active or suspended).
  • Role - Super Admin or Admin.
  • Security - a green 2FA badge when two-factor authentication is enabled and a green Passkeys badge when a passkey is registered, the one that isn't set up is grey. Empty when the admin has neither.
  • Activity - the last change the admin made, linking to their Activity Log, with the IP address and time of their last login below it.
  • Edit - a menu with the available actions for that user.

Click the arrows next to a column name to sort the table by that column.

Reseller users are not listed on this page - they are managed separately under Accounts > Resellers.

Administrators page listing OpenAdmin users with their status, role, security and activity Administrators page listing OpenAdmin users with their status, role, security and activity

Bulk Actions​

Tick the checkbox of one or more administrators, or the checkbox in the table header to select all administrators shown by the current search. A bar appears at the bottom of the page with the number selected, a Clear link and these actions:

Two administrators selected with the bulk actions bar offering Suspend, Unsuspend and Delete Two administrators selected with the bulk actions bar offering Suspend, Unsuspend and Delete

ActionWhat it does
SuspendSuspends the selected administrators, they can't log in until unsuspended.
UnsuspendUnsuspends the selected administrators.
DeletePermanently deletes the selected administrators.

Super Admins and your own account have no checkbox, they can't be suspended or deleted from here.

Click an action, confirm it, and it runs on the selected administrators one after another. When it's done the page reloads with a notice listing the administrators it worked for, or which ones failed and why.

Activity Log​

Every change an administrator makes in OpenAdmin is recorded in their own activity log. Open it from the Activity column or from Activity Log in the Edit menu, see Activity Log for what is recorded.

Activity Log page of an administrator with the date, IP address and action of each change Activity Log page of an administrator with the date, IP address and action of each change

Reset Admin Password​

To reset an admin's password, open the Edit menu for that user on the Accounts > Administrators page, select Change Password, then set the new password and click Change Password.

Edit menu of an administrator with the Rename, Change Password, Activity Log, Suspend and Delete options Edit menu of an administrator with the Rename, Change Password, Activity Log, Suspend and Delete options

Change Password form for an administrator Change Password form for an administrator

Create new Admin​

To create a new admin user, click on the Create New button on the Accounts > Administrators page, set the username and password and click on Create.

Create New administrator form with the username and password fields Create New administrator form with the username and password fields

INFORMATION

Creating additional Administrator accounts requires an Enterprise license - Community edition supports only a single Administrator (the Super Admin) and does not display the Create New button. New admin users created this way are always assigned the Admin role; the Super Admin role can only be assigned during OpenPanel installation.

Rename Admin user​

To rename an Admin user, open the Edit menu for that user on the Accounts > Administrators page, select Rename, set the new username and click Change Username.

Rename administrator form with the new username field and the Change Username button Rename administrator form with the new username field and the Change Username button

Suspend Admin user​

To suspend an Admin user, open the Edit menu for that user on the Accounts > Administrators page and click Suspend. To unsuspend the user, open the Edit menu again and click Unsuspend.

INFORMATION

Only users with the Admin role can be suspended from this page. The Super Admin user cannot be suspended, and an admin cannot suspend their own account.

Delete Admin user​

Open the Edit menu for the user on the Accounts > Administrators page and click Delete, then confirm.

INFORMATION

The Super Admin user can not be deleted.

Disable Two-Factor Authentication or Passkeys​

If an admin user has Two-Factor Authentication or a Passkey enabled (shown in the 2FA and Passkeys columns on the Accounts > Administrators page), the Super Admin can open that user's Edit menu and select Disable 2FA or Disable Passkeys to remove it, for example if the user is locked out of their authenticator or security key. Only the Super Admin can perform this action, and it cannot be used on the Super Admin's own account.